Help Centre
Get support and reach us with questions.
Just pick your sport and then choose the league you want to join. You'll be guided through the process of joining as an individual, with friends, or sign up a full full team. If you have any questions, contact us for help at support@rallysportsandleisure.com.
You can save money by registering a full team. Just select the Full Team option when you register and you'll be able to add your team members later.
We're working on a feature to group you with friends automatically, but in the meantime just send us an email at support@rallysportsandleisure.com and tell us what emails your friends are signing up with. We'll put you on the same team.
Yes, absolutely. Most of our players register as individuals — it's a great way to try new sports and meet new friends.
- You can cancel your registration within 72 hours of signing up for a league or tournament for a full cash back refund.
- We do not offer refunds or credits after the 72-hour grace period for one-off events or tournaments.
- You can cancel your registration up to two weeks before the start of a league's first game for a full credit good for other Rally leagues or events.
- If you cancel before the start of the season but less than two weeks before the first game, you'll receive a 50% credit good for other Rally leagues or events.
- If you cancel after the season begins, we are unable to offer credits or refunds.
- For games that are cancelled due to weather or other issues, we will do our best to reschedule the game. If we are unable to reschedule, we will offer a pro-rated credit for the game.
- If we have to cancel a league due to lack of players or other issues, we will offer a full refund or a credit worth 125% of the value of your registration fee. You can choose either option.
The day after registration closes, our staff will merge small groups and solo players into full teams and create schedules. You can expect a welcome email with your schedule at least 3 days prior to your league start date.
You must be at least 19 years old to play.
As captain, you are responsible for communicating with your team and making sure you have enough people to field a team. If you don't have enough players in a given week, you're responsible for communicating with your opponent's captain.
